where is the waiver form for people to sign

[memphis81]

Hello all from gloomy and rainy Bowling Green Ohio!

Really it's not all that bad just a bit soggy riding a bike! :-)

So, it seems I read somewhere there is a form/waiver for people to sign before anyone tries to repair their item.

Where is that? I found this text in the manual:

Because safety comes first in the Repair Café, the Repair Café Foundation has dedicated a seperate document with additional information to this issue. You'll find it among the additional materials that you have received as part of the digital starter kit. Read it closely and share it with everyone in your Repair Café.

Ok so what is the name of this document? Is it the house rules document? There is no where on the house rules document for a proper signature, date, etc. I have a volunteer that won't volunteer again unless we have a proper waiver form that the "client" signs to waive all rights to action against the repairer.

Also in the manual it talks about finding a lawyer to look over I guess the house rules?

What does everyone do about this?

Thanks for your help!
Jennifer

[spanner48]

"Because safety comes first in the Repair Café" ???

Who says?  I don't.  EFFECTIVENESS comes first.

I have helped out as a volunteer at some 76 RCs over the past 3 years.  But I've had to knock 4 of the RCs on my 'roster' off, because they have "Fallen down the 'E'f-n-Safety Rabbithole". And that is exactly where this sort of legalistic pernicketiness is leading.  Most RCs have a notice at the entrance, which tells people that they should only bring items that they might otherwise throw away; and that they have no grounds for a claim against a volunteer repairer, if the item can't be fixed, or ands up as scrap. That's normally sufficient.

With me, you'd have a volunteer who won't come again if there is a waiver form.  Occasionally I get a form thrust at me, asking me to sign that I have read and agreed to pages of Elf-n-Safety rules and procedures. I always refuse.  If they insist, I leave.

Let's remember, RCs are a community activity, operated by volunteers, out of goodwill.  Not by lawyers and civil servants.

[StuartT]

In the UK new RC startup pack, there is a file named..

RC_Registration_form_ENGLISH_v_11_2019.pdf

It has info on the front about the visitor and item for repair, and on the back are 'house rules'....

House rules Bin it? No way!
• The work carried out in the Repair Café is performed free of charge on a voluntary basis by the
repair experts at hand.
• Visitors carry out the repairs themselves whenever possible, but repair experts on site can help
if necessary.
• The fact that the repairs are being performed by unpaid volunteers reflects the allocation of
risks and limitation of liability: neither the organisers of the Repair Café nor the repair experts
are liable for any loss that may result from advice or instructions concerning repairs, for the loss
of items handed over for repair, for indirect or consequential loss or for any other kind of loss
resulting from work performed in the Repair Café. The limitations set forth in these house rules
shall not apply to claims declared justified on the basis of liability arising by virtue of applicable
consumer protection legislation which cannot be lawfully superseded.
• A voluntary donation is greatly appreciated.
• Any use of new materials such as leads, plugs, fuses, ready-made kneebends or applications
will be paid for separately.
• Visitors offering broken items for repair do so at their own risk.
• Experts making repairs offer no guarantee for the repairs carried out with their help and are
not liable if objects that are repaired in the Repair Café turn out not to work properly at home.
• Repair experts are entitled to refuse to repair certain objects.
• Repair experts are not obliged to reassemble disassembled appliances that cannot be repaired.
• Visitors to Repair Café are solely responsible for the tidy removal of broken objects that could
not be repaired.
• To cut down on unnecessary waiting times during busy periods, a maximum of ONE broken
item per person will be examined. The visitor will join the back of the queue if there is a second
item for repair.
I declare that I have read these house rules and agree to them:
Signature Date